Tom Baldwin is the SMS Manager at Air Evac EMS, Inc. He speaks extensively on a variety of topics, including: safety culture, normalization of deviance, and Just Culture. Tom became a paramedic in 1991, and has worked in the fire service, law enforcement and air medical communities.
Tom joined the air medical industry in 1999 as a flight paramedic, and has served in management, program development, and safety roles. He is active in the air medical safety community as a member of the OSI-HEMS research team founded by Dr. Ira Blumen, and as a member of the US Helicopter Safety Team’s Human Factors Work Group. Tom has also taken his knowledge of air medicine and safety abroad – he was instrumental in developing the air medical program in the Dominican Republic.
Tom received his paramedic education at Creighton University and holds a Bachelor of Science in Business Management with a concentration in Organizational Leadership, a Master of Business Administration in Healthcare, and a professional certificate from the University of Southern California in Aviation Safety and Security.
Dawn Bolstad-Johnson is the Director of Health, Safety, Environmental and Quality for PHI Air Medical LLC. Dawn holds a Master of Public Health and is a Certified Industrial Hygienist and a Certified Safety Professional. Prior to joining the PHI Air Medical team, Dawn spent 19 years working for the Phoenix Fire Department in the Safety Section. In 1998, Dawn completed a comprehensive study on Firefighter Exposures during Fire Overhaul. This study was the first published on firefighter exposures during fire overhaul and has been referenced over 127 times in other fire fighter exposure related studies.
As a leader and contributor to safety awareness and innovation, Dawn is the past chair of the AIHA Real Time Detection Systems Committee. Dawn is an often requested speaker for national safety organizations and an honored invitee to government safety committees.
Dawn has over 28 years of experience in the field of health and safety. Dawn has shared her knowledge and field experience with students in the Graduate Program for Safety Science as an Adjunct Professor at Embry-Riddle Aeronautical University, Prescott Campus. In 2014, the American Industrial Hygiene Association presented Dawn with a Fellow Award for her significant contributions to the field of industrial hygiene. Currently, Dawn is the Vice Chair of the Helicopter Association International (HAI) Safety Committee.
Dr. Gregory H. Botz is a professor of anesthesiology and critical care medicine at the University of Texas MD Anderson Cancer Center in Houston. He received his medical degree in 1990 from George Washington University School of Medicine in Washington, D.C. He completed an internship in internal medicine at Huntington Memorial Hospital and then completed a residency in anesthesiology and a fellowship in critical care medicine at Stanford University in California. Dr. Botz is board-certified in anesthesiology and critical care medicine. He is a Fellow of the American College of Critical Care Medicine.
Dr. Botz joined the Department of Critical Care at MD Anderson in 1998. He was previously on the faculty at the Duke University Medical Center, and Stanford University School of Medicine. He has served as medical director of the Transfer Center, the Acute Care Training Center and the Medical Emergency Rapid Intervention Team. He is a member of the Air Medical Physician Association. As a clinician-educator, Dr. Botz serves as regional faculty for the American Heart Association Emergency Cardiovascular Care training programs, and he is a national consultant for the Society of Critical Care training programs. He is a junior editor for the American Board of Anesthesiology Joint Council on In-Training Examinations and is a member of The University of Texas System Health Care Components ICU Quality Improvement Collaborative.
Dr. Botz is a 2004 graduate of the Intermountain Healthcare Advanced Training Program in Health Care Delivery Improvement. He is a member of the steering committee and faculty for the Clinical Safety and Effectiveness training program. He has served as the University of Texas Chancellors Health Fellow in Quality of Care and Patient Safety, and is a Charter Fellow in Clinical Safety and Effectiveness in the University of Texas System.
Jeff is currently the Manager of Risk & Safety Analytics in Air Methods’ Safety Department. Prior to working with Air Methods he worked as a research associate at the University of Oregon and a contract researcher for NASA Ames. His research has included, studying attention development in 3 -5 year old children and various aviation related human factors studies looking at decision making, attention and the effects of low food intake on pilot performance. Jeff has also been active in aviation, serving as a Safety Officer for a part 61 flight school and flying skydivers. He holds a commercial license and a degree in Aviation Science.
Jeff also has a Bachelors and Masters degree(s) in psychology.
Johnny E. Delgado
Mr. Delgado is an emergency services, emergency management and air ambulance professional with over 30 years of experience. He’s had oversight of Emergency Medical Services, Haz-Mat, Dive Rescue, Domestic Preparedness and Communications and moved onto Program Management as the Director for an air ambulance service based in South Florida utilizing ground ambulances, helicopters and airplanes for medical evacuations. He has extensive training on Hazardous Materials and WMD’s as well as aviation and disaster response and recovery. He’s served as a Board Member and President for the Florida Aeromedical Association, Treasurer and Board Member of the Association of Air Medical Services as well as Chairperson for Government Relations. He’s also served on many of Florida’s disaster related task forces and authored Florida’s Air Medical Disaster Response Plan. Most recently Mr. Delgado was the Chief of Emergency Medical Services for an agency on the Northeast U.S. He holds a Bachelors of Science in Management, a Masters Degree in Business Administration, is Six Sigma trained and is also a Board Certified Medical Transport Executive and a graduate of the Safety Management Training Academy. Mr. Delgado is currently working as an industry consultant for private and governmental groups.Mr. Delgado currently lives in St. Augustine, Florida with his family and enjoys fishing, sports and spending time at home. He’s active on various community activities and initiatives.
J. Heffernan, the Director of Safety for Air Evac Lifeteam is a retired U.S. Marine, serving infantry and armor tours in the Republic of Vietnam before becoming a Marine aviator in 1970. Beginning as a heavy helicopter pilot. In 1976 he attended the USN Aviation Safety School and was involved in the aviation safety field as an accident investigator and Aviation Safety Officer throughout his career. From 1979-1983 he served with HMX 1 as a Presidential Aircraft Commander and White House Liaison Officer. After retiring from the Marine Corps, J. joined CJ Systems Aviation Group, the at the time the nation’s second largest provider of Air Medical Helicopter Services. In his 17 year career with CJ, he served as a Line Captain, Site Manager, Director of Safety, and Vice President of Operations. He was also instrumental in the development of both Single Pilot IFR air medical operations and the implementation of GPS point in space approaches for hospital air medical operations. In 2000 he and Dr. Michelle North co-authored a draft Advisory Circular on Air Medical Resource Management (AMRM) which was presented to the FAA for publication and is now the source document for AMRM training.
J. served twice as the Director of Safety at Helicopter Association International (HAI) (2008-2010 and 2013-2015) and led the Association’s initiative to develop an audit process that would complement the ISBAO process and was ultimately was recognized as ISBAO-HE. As a member of the International Helicopter Safety Team (IHST) he was a co-author of the SMS handbook and led the production of a video on SMS for small operators.
He joined Sikorsky Aircraft in May of 2010 as the first Vice President of Aviation and Product Safety where he was responsible for the safety of all 5,000 plus Sikorsky aircraft currently in operation. Sikorsky Aviation & Product Safety is directly involved in the safety of all aircraft from design to final disposition.
He was a founding member and two-term Chairman of the Air Medical Safety Advisory Committee (AMSAC). J. has also been a member of the Federal Aviation Administration (FAA) HEMS task force and a member of the FAR Part 135 Aviation Rulemaking Committee. Currently he is a voting member of the FAA Rotorcraft Occupant Protection Working Group (ROPWG). He has over 5,000 hours in Rotary and Fixed Wing aircraft and has flown over 30 different aircraft models. He is both a designated Naval Aviator and a Rated Army Aviator.
David ‘Scott’ Hencshel
David “Scott” Hencshel is a Business Transformation Leader, facilitator and teacher with over 28 years of federal government experience in healthcare leadership, business transformation, strategic planning, process improvement, change management, and education. He is also Adjunct Faculty at Trinity University where he teaches “Healthcare Performance Improvement” into the Masters in Healthcare Administration (MHA) program which was recently ranked 10th in the Nation by US News and World Report. Scott currently serves as the Senior Lean Six Sigma (LSS) Master Black Belt and LSS Deployment Director for the US Army Medical Command, Office of The Surgeon General. Scott is a certified LSS Master Black Belt, certified Balanced Scorecard Professional (BSP) and a GE Healthcare trained Change Agent. He still serves as a primary instructor for the Department of the Army LSS Master Black Belt, Black Belt, and Yellow Belt curriculum. Scott has also facilitated the development of numerous Balanced Scorecards in very diverse industries to include government healthcare, private schools, and private health clinics.
Attacking “Business as Usual,” Process Improvement, Strategic Planning, Change Leadership, Executive Leadership, Analysis/Problem Solving, Project Management, Team Building. Scott possesses adept facilitation skills in developing, coordinating and implementing strategy and strategic communications. His efforts led to the Secretary of the Army awarding the Lean Six Sigma Excellence Award to the Army Medical Command and the Balanced Scorecard Institute awarding the Army Medical Department Center and School their “Award of Excellence”.
Scott is a retired Army Medical Service Corps Lieutenant Colonel, Master Aviator, rated in both rotary and fixed wing aircraft. He has flown the TH-55, UH-1 “Huey”, UH-60 “Blackhawk” helicopters, and the U-21 and C-12 airplanes. He has served as the Chief of Flight Physiology Branch at the US Army School of Aviation Medicine, flew MEDEVAC with the 507th Air Ambulance during Desert Storm, served as company commander for the 43rd Mobile Army Surgical Hospital (MASH), and commanded the 377th Medical Company Air Ambulance (15 UH-60 helicopters) in the Republic of Korea. He also serves as Co-President for the San Antonio International Piano Competition; is a self-proclaimed Chopin aficionado and satisfies his inner-artiste by playing the piano. Scott resides in San Antonio, Texas.
Colin has over 13,000 hours in aircraft. He has over 25 years of medical transport experience, and holds a Certified Medical Transport Executive (CMTE) designation. He is ISBAO certified as an auditor and has pending certification as a Certified Medical Transport Safety Professional (CMTSP). He is currently Airline Transport Rated in helicopters and multi-engine airplanes. He was a Part 135 check airman in numerous model helicopters and night vision goggle operations. He is currently a Certified Flight Instructor Instrument (CFII). Colin was the former Chief Pilot for Omniflight Helicopters, Inc., and for over 8 years, flew as a line pilot in EMS and offshore operations. He has also held positions as Safety Manager for Omniflight, and Vice President of Safety for MedFlight in Columbus, Ohio. As a Lean Six Sigma Blackbelt; Colin designs, develops and implements Quality Management Systems and also conducts Process Improvement Training. Colin was born in Guyana, South America and graduated from Oxford Air Training School in England. He was Officer in Charge of Rotor Wing Flight for the Guyana Government and was responsible for flying the President.
Born and raised in Kansas City, MO, Lance has two Masters Degrees in Safety and is an OSHA Outreach Instructor and Adjutant Faculty for Georgia Tech University. Lance is currently enrolled at Columbia Southern University completing his MBA program.
Lance has served in Safety for over 20 years in the United States Special Operations Command before retiring. Lance has also worked as EHS Director at Ingersoll Rand, Dow Corning Hemlock Semiconductor and EagleMed LLC, before arriving at GE.
While at EagleMed, LLC Lance lead EagleMed, to receive Fully Functional SMS status, Fully Certified CAMTS and ARGUS Platinum status while serving as the Director of Safety; along with serving as the Vice Chairing the AAMS safety council and holding status as a FAST instructor for the FAA.
In 2013 Lance received the AAMS Chairman’s award for his work the SMTA and AAMS Safety Committee Vice Chair.
Lance started his career with GE at Strother in 2016. While at Strother he has accepted a number of additional roles including the GEVN Lead and FAA SMS Lead for the sites. Lance currently leads the site in their VPP programs achieving a rating of Star of Excellence from OSHA.
Lance continues to be an instructor for the AAMS Safety Management Training Academy providing a comprehensive foundation in the science and application of the discipline of safety systems for current and future leaders in the air medical and critical care transport industry.