Sponsored by

Evolve or Die, changing your communications center and planning for the future
Kevin Haugh  CFC and  Lisa Schlemmer RN,  BSN,  CFRN, EMT-P University of Cincinnati Air Care and Mobile Care

It’s time for change, your communications center is no longer effective. But where to start? From policies to sledge hammers, we will examine factors that go into evolving your communications center. Fixing the past, and planning for the future. Making your remodel more than just a change in scenery.

Why Does Neonatal/Pediatric Transports Have To Be So Difficult To Dispatch?
Stewart Corbin CFC, CMTE MedFlight and Jill Anderson BSN, EMT-P, CMTE Nationwide Children’s Hospital Transport Team

Does it seem like forever to get your neonatal/pediactric team mobilized?  This session will look at ways to decrease mobilization time, streamline the collection of patient information, review call-taking procedures, and review before and after process change data.

Multi-Agency PAIP Exercise:  It Doesn’t Have To Be Just Us
Chris Forncrook  CCM, ACS, CFC, EMT, COML, Superior Air-Ground Ambulance and  Cory Lund CFC; EMT Flight For Life

Why does the HEMS/HAA program have to be the only participants in our PAIP drills?  We don’t! This session will demonstrate how your program can work with multiple-agencies to achieve different objectives and goals set forth by each agency.  A program partnered with the a transport team, the local fire and police departments, county Sheriff’s and emergency managements, multiple 911 PSAPS and airport operations to develop and execute a downed aircraft drill at the local county Airport.  Each of the agencies had different objectives and the scenario was designed to test multiple components of the emergency response to a local disaster.  Through multiple pre-planned and logistical meetings involving all agencies a MSEL (Master Sequence of Events List) drill plan was developed in accordance with US Department of Homeland Security’s Exercise Program policies, including a communication plan.  We will provide examples of the MSEL forms and explain the necessary steps needed to develop a multi-agency PAIP drill.

Lets Make Like And Tree And Get Outta Here!
Roxanne Fawson  EMD and Breezi Ainsworth  University of Utah AirMed

On December 9th 2015 the Flight Center for AirMed, University of Utah conducted a simulated drill, which was an evacuation of their flight center.  This drill required flight coordinators to follow evacuation instructions including forwarding phones and relocating to the back up flight center area at the AirMed hangar located at the Salt Lake International Airport.  In this presentation we will share what went wrong, what went well, and what improvements were made afterward including the results from a second drill conducted in Spring 2017. We will also give tips and advice on how your program can implement an evacuation plan and share our policies and procedures for this plan.

The Other Side of the Radio: the Experience of a Seasoned Flight RN as a Rookie Flight Coordinator
Amanda Lawrence  RN BSN CCRN CFRN AirMed, Universityof Utah

This presentation covers the lessons learned by a flight nurse after being given the opportunity to train and perform as a flight coordinator in the flight center at AirMed in Salt Lake City, Utah. From inaccruate assumptions made on the aircraft-side of the radio to being able to share field experiences with the flight coordinators, this experience changed several perspectives from within the program. Regular crew member rotations into the flight center are now incorporated into education rotations and new doors of communcation, appreciation, and understanding have opened on both sides of the radio.

Firstnet: 21st Century Communications For Air Medical Services
Brent Williams, First Responder Network Authority

FirstNet is coming, nationwide, very soon.  This federal government initiative will very soon begin construction on a totally new, mobile broadband communications network, dedicated to public safety.  Learn how you can better serve your patient using a broadband network capable of sending and receiving video, data, medical images, and any other broadband data needs wherever your patient may be.

Redesigning: Communications Building, Equipment & Technology
Shawn Remick,  EMT-P, RN, BSN LifeLine, Indiana University Health

Communications centers require and ask a lot of their communications specialists. A key part of the employee’s success are the tools provided to them to execute a very important and stressful position. Recently we had the opportunity to redesign our communications center, from physical space to technology systems, building a facility to support our organization’s mission.